Originally, i-flex BPO focused specifically
on the mortgage domain. Over a period of time, we moved up the
value chain and expanded our services to cover other sub-verticals
in the financial services industry. We have developed operational
competencies in 42 different mortgage processes.
Solutions
iGPM (i-flex Global Processing Model) is a
new generation, platform-based loan processing solution from
i-flex. This complete turnkey outsourcing offering combines
state-of-the-art software platforms, secured hosting, imaging
and loan processing services into a 'pay per loan' model. iGPM
employs advanced Electronic Content Management (ECM), imaging,
workflow and a pre-built global processing model that allows
highly effective process monitoring capabilities. iGPM enables
location independent processing and provides flexibility of
full onshore, offshore, or optimal best-shore processing options.
iGPM also allows a rapid shift to variable cost structures,
improved service levels and a potential cost savings of up to
40 percent.
